HOW TO ORDER
Online Ordering: Ordering online is simple, fast, and convenient. Simply place desired items in your cart and check out. Use our "add and select another" feature for faster ordering of similar items. Be sure to add and select each and every item including the last item and then choose "add to cart".
Showroom Order: Place an order while visiting the showroom. Items are generally available for immediate purchase.
Order Limitations: Please do not add items to your order that cannot be shipped to your locality. BumGenius, Flip and Hemp Babies all have specific shipping exclusions that are clearly stated on the product pages. Items ordered without regard to shipping restrictions will be subject to our return policy
|Brand||Cannot be shipped to...|
|Cotton Babies Products|
|outside of the US unless shipped to an APO address|
|Rumparooz||outside of the US unless shipped to an APO address|
Check/Money Order Payment: Payment by check or money order is acceptable. Make payments payable to PinStripes and PolkaDots. Mail payment to: PinStripes and PolkaDots, 211 S. Prospect Rd. Suite 8, Bloomington, IL 61704. Please allow for your check to clear before the order is sent. Orders for which payment has not been received within 2 weeks will be canceled. Product selections are not guaranteed until payment is received.
Credit Card Payment: We accept payment by Visa, MasterCard, Discover and American Express.
Paypal: Use Paypal to make a bank transfer or credit card payment with Visa, MasterCard, American Express, or Discover. Please send Paypal payments to firstname.lastname@example.org SALES TAX
Merchandise bought and/or received in Illinois is by law subject to Illinois Sales Tax. Illinois sales tax rate is currently 8.25%.
Carriers: Enjoy choosing your best shipping option through US Mail (USPS) or Fed Ex shipping on all orders to the US. The new shopping cart will automatically calculate and give you options based on the weight of your order. You will need to select each carrier to view their different rates.
Shipping by FedEx: If choosing FedEx you need to include a physical mailing address. If a P.O. Box is used for billing, please include a physical address also .
Economy Shipping: Free Economy Shipping is available as a courtesy to orders over $25.00. Orders taking advantage of Economy shipping will be shipped in the most economical manner. From time to time, certain items will not ship for free. This includes diaper detergent, carriers, some "limited edition" items, baby carriers and Tula Blanket Sets (due to their weight). Orders containing more than one Tula Blanket Set will not ship for free due to their weight.
Time: PinStripes and PolkaDots wants you to have your diaper supplies as soon as possible. We currently seek to ship orders within 1-3 business days from receipt of payment. Orders paid with personal check will ship after payment has cleared.
APO Addresses: Packages sent to APO addresses should allow a week for orders to ship plus actual transit time.
Carrier: PinStripes and PolkaDots will ship internationally by US Mail. The shopping cart can easily calculate the International Shipping Charges. When you come to the shipping screen choose USPS for your shipping carrier and it will show you your International Shipping options.
Time: International shipments should allow a week for orders to ship plus actual transit time. Realize that the times given for delivery by USPS are not guaranteed; it is not unusual during peak times of the year for a package to take an entire week longer than stated.
Product Limitations: Some products have a limited delivery area due to manufacturer's constraints. Please do not add items to your order that cannot be shipped to your locality. Cotton Babies products (BumGenius, Hemp Babies, Flip and Econobum) and Rumparooz all have specific shipping exclusions that are clearly stated on the product pages. Items ordered without regard to shipping restrictions will be subject to our return policy
Merchandise may be returned for a refund or exchange within 30 days. Items must be returned in NEW (unused, unwashed) condition and restocking fees may apply. To return an item, please login to your account, click on your order and complete a Return Merchandise Authorization (RMA).
All Tula Blanket Sets and Tula Bundles will incur a 20% restocking fee if order is cancelled. All Tula Blanket Sets and Tula Bundle Sets are limit 1 per household.
For more details on our return policy please click here
Sometimes, you may desire to cancel an order before it ships. In these cases, the order would be subject to our return policy and restocking fees may apply. For more details on our return policy please click here
Items that are limited edition, limited stocking or bundled may be assessed a higher restocking fee.
If you order items to be shipped in violation of the shipping chart below, those items will be canceled from your order and a restocking fee will apply as applicable according to our return policy.
In the rare event that I have to cancel a portion of your order due to unavailability of an item that was listed as in-stock, no fees will be assessed.
PinStripes and PolkaDots offers a twin discount and military discount for active members of the U.S. Armed Forces of 5%. Please contact us for more information if you're interested in this discount. Discount will not apply during storewide sales including Anniversary Sale, Black Friday/Cyber Monday sales and before/after Christmas Sales.